Terms & Conditions

Last updated: 3 July 2026

These Terms & Conditions ("Terms") govern your access to and use of TribalKit — the website at tribalkit.com, the TribalKit browser extension and any related services (together, the "Service"). The Service is operated by TribalKit ("we", "us"). You can reach us at [email protected].

By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. About TribalKit

TribalKit provides tools and automation for the browser game Tribal Wars, delivered through a browser extension and a web dashboard where you manage your account, workspaces and subscriptions.

TribalKit is an independent project. It is not affiliated with, endorsed by or in any way connected to InnoGames GmbH, the publisher of Tribal Wars. Tribal Wars and related trademarks belong to their respective owners.

2. Your account

You must be at least 16 years old to use the Service. Purchases require you to be at least 18 or to have the consent of a legal guardian.

You agree to provide accurate information and keep it up to date. Your account is personal: keep your credentials and license keys private and do not share them with anyone. We recommend enabling two-factor authentication.

You are responsible for all activity under your account. If you suspect unauthorised use, change your password and contact us immediately.

3. Game rules and risk

Tribal Wars has its own rules, set by its publisher, which restrict or prohibit the use of automation tools. Using TribalKit may breach those rules.

The decision to use the Service in the game is yours alone and at your own risk. You are solely responsible for any consequences to your game account(s), including warnings, penalties or permanent bans imposed by the game operator. We make no promise that use of the Service will go undetected, and we do not compensate in-game losses of any kind (accounts, villages, troops, resources or rankings).

4. Beta, changes and availability

The Service is under active development. Features may be added, changed, suspended or removed at any time, and features that are free today may become paid in the future — we will announce that in advance.

We work to keep the Service available and reliable, but we do not guarantee uninterrupted operation. Updates to the game itself may temporarily break features until we adapt them.

5. Subscriptions and payments

Paid plans are billed in euros as a recurring subscription. Prices, billing periods and included features are shown at checkout.

Payments are processed by Stripe. Your card details are handled exclusively by Stripe and never touch our servers.

Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from the billing area; cancellation takes effect at the end of the current period and you keep access until then.

If we change the price of your plan we will notify you in advance. If you do not agree with the new price, you can cancel before it takes effect.

6. Right of withdrawal and refunds

If you are a consumer in the European Union, you have the right to withdraw from a new subscription within 14 days of purchase, without giving a reason. To exercise it, email [email protected] from your account's email address.

By subscribing you ask us to start providing the Service immediately. If you withdraw within the 14-day period after having used the Service, we may deduct an amount proportional to the use already made and refund the remainder.

Automatic renewal charges are not refundable once the new period has started, except where the law requires otherwise. Nothing in these Terms limits your statutory rights as a consumer.

7. Acceptable use

You agree not to:

  • share, resell, rent or transfer your account, subscription or license keys;
  • copy, modify, decompile, reverse engineer or redistribute the extension or any part of the Service;
  • circumvent or attempt to circumvent licensing, technical limits or anti-abuse protections;
  • disrupt or overload our infrastructure, or access it by any means other than the interfaces we provide;
  • use the Service for any unlawful purpose.

8. Anti-abuse and enforcement

To protect the Service and enforce licensing, we run technical anti-abuse measures, including session, device and IP checks (see the Privacy Policy for details).

Breaching these Terms — for example by sharing license keys, tampering with the extension or circumventing technical protections — entitles us to suspend or permanently terminate your access to the Service, in serious cases without prior notice. In that event, amounts already paid are not refunded, except where the law requires otherwise.

We further reserve the right to permanently refuse future registrations and purchases to anyone whose account was terminated for breaching these Terms, including by blocking new accounts, licenses or payment attempts associated with that person.

9. Virtual coins

The Service may include virtual coins and rewards, which can be earned, granted or gifted. Coins can be used within the Service — for example to reduce the price of subscriptions or to unlock other benefits we make available — but they can never be transferred outside the Service or exchanged or redeemed directly for real money.

We may adjust over time how coins are earned, the benefits attached to them and the conditions of their use, and we may correct or remove balances obtained through error, fraud or abuse. Coins have no cash-out value and lapse if your account is terminated.

10. Intellectual property

The Service — including software, design, branding and content — belongs to TribalKit or its licensors and is protected by law. We grant you a personal, non-exclusive, non-transferable and revocable licence to use it while your account is active and in accordance with these Terms.

11. Disclaimer and liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied.

To the maximum extent permitted by law, our total aggregate liability for any claims arising out of the Service is limited to the amounts you paid us in the 12 months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for intent or gross negligence, or your mandatory rights as a consumer.

12. Termination

You can stop using the Service and delete your account at any time from the settings page.

We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. If we discontinue the paid Service, we will refund the proportional part of any period already paid and not used.

13. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you (by email or in the app) at least 15 days before it takes effect. Continuing to use the Service after that date means you accept the new Terms.

14. Governing law and disputes

These Terms are governed by Portuguese law, without prejudice to any mandatory consumer protections of the country where you live.

If any provision of these Terms is found invalid, the remaining provisions stay in force.

15. Contact

Questions about these Terms: [email protected].